There's a problem with Uber deactivating driver accounts, and the company is taking steps to change that.
In a company blog post on Monday, Uber announced some new initiatives to help drivers and delivery people who feel their accounts were deactivated — basically the equivalent of getting fired — for unfair reasons. Drivers allege that they can lose their accounts due to false accusations of wrongdoing by riders who might be looking for an easy refund.
SEE ALSO:'Uber Tasks' is like Uber Eats, but you get completed chores instead — 7 jobs the app can doTo combat this, Uber is giving drivers more ways to appeal and review account deactivation, such as by providing audio and video recordings to prove their side of the story. More vaguely, Uber is rolling out some kind of functionality that can supposedly identify users who regularly (and, ideally, falsely) report driver incidents, to stop those ratings from being counted against drivers. The blog post did not provide any technical details as to how this actually works.
Mashable Light SpeedWant more out-of-this world tech, space and science stories?Sign up for Mashable's weekly Light Speed newsletter.By signing up you agree to our Terms of Use and Privacy Policy.Thanks for signing up! Still, it's probably for the best that Uber is thinking about this at all. The gig economy is notoriously tough to succeed in, and unfairly losing access to perhaps the most popular and recognizable ride-share app would be a killing blow to any driver's career. And anyone who has ever worked a public-facing job can tell you that the customer isn't alwaysright.
Related Stories- The rise of the creator-led trip, where YouTubers and fans spend a week together
- New Lyft feature matches women and nonbinary drivers and riders
- Lyft is killing surge pricing to siphon off Uber customers
- TikTok now lets you save songs directly to Spotify and Amazon Music
- 1,000 TikToks experiment suggests the app is 30 percent ads
Anyway, don't mess with other people's money.
顶: 6783踩: 2
Uber wants to deactivate fewer driver accounts for unfair reasons
人参与 | 时间:2024-09-21 20:54:25
相关文章
- NYT mini crossword answers for August 29
- N. Korea's Kim fires party officials
- Gauff urges Raducanu not to focus on social media
- FIFA lacks ‘holistic vision’, says FIFPro
- Nvidia GeForce Now Ultimate vs. New Graphics Card
- Rival parties hail deal to ease military tension
- 陆河农行开展“守住钱袋子”活动:普及金融知识,筑牢防骗防线
- YouTube broke for a hot sec and the internet couldn't handle it
- NCT member Taeil leaves band over sexual offense allegations
- Hamilton looks quickest: Horner
评论专区